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Shipping Times Europe

    We ship via GLS - General Logistic System parcel service
    AT (1-2 days), BE (1-2 days), CH (4-5 days), CY (4-6 days), CZ (2-3 days), DE (1-2 days), DK (2-3 days), ES(3-4 days), EE (3-4 days), FR (3-4 days), FI (4-6 days), GB (2-3 days), GR (3-4 days), HU (3-4 days), IT (2-3 days), IE (2-3 days), LI (4-5 days), LU (1-2 days), LV (3-4 days), LT (3-4 days), MT (4-6 days), NO (7-8 days), NL (1-2 days), PL (2-3 days), PT (3-4 days), SE (3-4 days), SK (3-4 days), SI (3-4 days)

    In stock (ships immediately)
    In stock (until supply lasts)
    Ordered (allow +5-7 days)
    To Order (10-14 days)
    Back order (please call)
    No data (Please call!)
    EOL (information only)

    We use GLS Think Green for Co2 neutral dispatch!
    CO2-neutral delivery



    All logos and trademarks displayed on our webpages are registered and owned by the specified companies.
    The W+S logo is a registered trademark of W+S Water Safety Europe GmbH, Eiswerderstr. 20A, 13585 Berlin, Germany.
W+S Water Safety Europe GmbH ist Mitglied im Supporterclub der Eisbären Berlin! Klicken Sie auf das Logo, um die Website der Eisbären zu besuchen!

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Order FAQ

Will I get an invoice for my order?

A delivery note and an original invoice will be included with each shipment.

Can I get a quote prior to place an order?

Yes, you can. Requests for a quote from EU and non-EU countries need to placed by email including the desired shipping/invoice address and VAT-Id. number if applicable. You will receive a complete offer, showing all net pricing plus handling and shipping as PDF file. In order to place your order you will then need to sign and fax back the printed offer.

Where do you ship to?

We do ship to all countries of the European Union and the following non-EU countries: Norway, Liechtenstein, Switzerland.

We do NOT ship to Africa, Indonesia, Malaysia, China, Russia or the Near East. We have received several online orders from these countries in the past. Every single one was placed using a stolen credit card. We do report stolen credit cards to the card issuing bank immediately and to the proper authorities for further investigation.

How long does it take until I get my order?

All items marked with or are in stock and ship within 1 working day after the receipt of your order and payment. The delivery time to you depends upon your whereabout. We ship small parcels with General Logistic Systems, a parcel service. It takes between 1 and 6 days until the package arrives. Large orders are dispatched with BTG, a freight forwarding company. Here it usually takes 1-4 days until your palette is delivered.

Can I see what the status of my order is?

Click here to track your package at General Logistics Systems website! For small parcels: Once your order is shipped, we supply you with the GLS parcel number. Using that number, you can look up the whereabouts of your package on the GLS website.

Large orders: There is currently no way to track palette shipments.

Can I personally pick up orders from your warehouse in Berlin, Germany?

No, you can not. We are an online business with an office and a warehouse and not a walk-in shop.

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Call or e-mail us, if you need help!

Accepted Payments

VAT Information

    The german VAT rate of 19% applies for end consumers in all European Union Countries and companies in Germany.

    Shippings to customers in Liechtenstein, Switzerland, Norway, Australia, USA and Canada are VAT free. Costs for customs clearance, customs and taxes are to be paid by the recipient of the order.

    EU companies with valid VAT-Id. can receive VAT-free B2B-shippings. Please indicate your EU VAT-Id. number during the check-out process.

Current Best Sellers:

Lavatherm Wärme-/Kältepackung gross
EUR 44,96
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9430C Remote Area Lighting System 220V EU, Yellow
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CE3180 Vault Series iPad mini Case, Black/Grey
EUR 83,24
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Apeks 1. Stufe Service Kit AP0250
EUR 36,83
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Copyright © 1999-2018 W+S Water Safety Europe GmbH, Eiswerderstr. 20A, 13585 Berlin, Germany, Phone +49 (0)30 45490571
Registered in Germany: Handelsregister Berlin 73377, VAT-Id.Nr.: DE812817850. All rights reserved.